Contact Us

Visit Us

Gateway Bank FSB, Oakland Office

  • 388 9th St, Ste 109, Oakland, CA 94607
  • Monday – Friday 9:00 AM – 5:00 PM

Gateway Bank FSB, Walnut Creek Office

  • 1801 N California Blvd. Suite 101, Walnut Creek, CA 94596
  • Monday – Friday 9:00 AM – 5:00 PM

Customer Support:

  • Walnut Creek Office: (925) 953-2265 (English)
  • Oakland Office: (510) 268-8108 (Mandarin & Cantonese)

24-Hour Debit Card Fraud Support Line:

  • +1 (833) 735-1894 (English)
  • +1 (833) 735-1898 (Spanish)

Has your card been lost, stolen, or compromised?

Call our 24-hour client support line to report unauthorized transactions and block your card.

*Visit the nearest Gateway FSB branch to request a card replacement.