Gateway Bank - Privacy Policy

Effective Date June 2001

Gateway Bank’s Privacy Policy and Notice

We, at Gateway Bank (“Gateway”), are committed to protecting the privacy and security of our customers’ personal information and ensuring the accuracy of such information. Gateway collects and maintains information about you to enable it to protect the security of your accounts, conduct its business in a manner consistent with federal banking laws and regulations, provide you with information and offers on products and services to meet your needs, and satisfy legal requirements.

This Privacy Policy describes how Gateway collects and uses your personal information and how it maintains the confidentiality and accuracy of such information. This policy also explains how you can limit the communication of your non-public personal information by Gateway. It also describes how you can verify the accuracy of information regarding your account with Gateway.

How We Obtain Personal Customer Information.

This policy principally governs Gateway’s use of non-public personal customer information. Non-Public personal information is defined in applicable law and generally means financial information about you that is not obtainable from public sources. For example, your account balance is non-public information. In contrast, the fact that you have a mortgage loan with us is public information because your deed of trust or mortgage is available from public government records. Non-public information includes any list, description, or other grouping of customers that is created using non-public information (whether or not the list also includes public information). For example, a list of mortgage customers that includes current loan balances would be non-public. Non-public information does not include any list, description, or grouping that is created using only public information.

We obtain personal customer information primarily from you (for example when you open an account with us or submit a loan application). We may also obtain such information form other sources (for example, when you apply for a loan, we may obtain a credit report on you and ask you to authorize us to verify your personal financial information). If we are unable to obtain such information from you, we may be prevented from providing you with a service and/or may be compelled to terminate an account or service that we currently provide you. We also maintain personal customer information resulting from you experience and transactions with us.

In the conduct of our business, we collect and maintain various types of information about our customers, including:

Identification information, such as account numbers, Social Security numbers, addresses and PIN codes.

Information regarding your creditworthiness and credit capacity , such as your assets, liabilities, employment, income and expenses that you may provide to us in a loan application.

Account activity information, such as loan or deposit balances and transaction histories.

How We Use Your Personal Information.
We use your personal information only for legitimate business purposes in a manner consistent with banking practices in compliance with applicable laws and regulations. The following summarizes the principal ways in which Gateway uses such information.

Within Gateway.
Within Gateway, we use your non-public personal information:

To protect the security of your account. For example, we use your personal information for identification purposes, to prevent unauthorized persons from accessing your accounts with us.

To conduct our business in a safe and sound manner. For example, we use information gathered in loan applications to insure that we underwrite loans in a prudent manner consistent with the requirements of federal banking regulations.

To satisfy legal requirements. For example, we use your Social Security number for federal income tax reporting purposes. To help us determine which products and services may best serve your needs. For example, we offer mortgage loans.

With Unaffiliated Third Parties.
Gateway will sometimes disclose your personal information to companies or entities unaffiliated with Gateway. This might occur in the following circumstances:

Third Party Services. On a confidential basis, we may disclose your personal information to companies that provide services to Gateway, for example, check printers, ATM networks and data processing service providers.

Legal Requirements. We are sometimes required to disclose your personal information in order to comply with subpoenas, court orders, and legal reporting requirements, such as interest reporting to the Internal Revenue Service.

Credit Reporting Agencies. We may disclose information relation to our experience with you to credit reporting agencies and similar organizations, such as Chex Systems.

Written Consent. We may disclose your personal information with your written consent, including when you give someone power of attorney or other authorization to act on your behalf.

Business Transfers. We may disclose your personal information in connection with a proposed or actual transfer of accounts or a line of business to another company.

We may disclose your personal information to protect your accounts against fraud and unauthorized transactions, to resolve customer disputes, and , as necessary, to Gateway’s regulators, attorneys, accountants, and auditors.

In no event will we share with an unaffiliated third party any account number or any access code to any of your accounts with us for any marketing purposes without your authorization.

Protecting Personal Customer Information From Unauthorized Access.
Safeguarding your personal information is important at Gateway. We maintain systems, policies and procedures to protect your personal information from being accessed by unauthorized persons. We limit employee access to personal customer information to those with a legitimate business reason for such access. We will retain your personal information only as long as necessary to service your account, conform to safe and sound banking practices, or satisfy legal requirements. We train our employees in our privacy policy and procedures, and they are held accountable for adhering to them.

Accuracy of Customer Information.
At Gateway, we believe it is important that the information we maintain about your accounts with us is as accurate as possible. We maintain internal controls to help ensure the accuracy of such information. If you believe that any such information is inaccurate or incomplete, please contact us and we will take appropriate action to correct or amend our records.

If you wish to review information regarding your accounts with us, please visit your local branch or call us toll free at the appropriate 800# listed below. Depending on the research required to compile the requested information, Gateway may charge a fee for such service as described in the Account and Service Fees schedule you received when you opened your account. We will provide you with an estimate of such a fee. If we are unable to comply with your request (for example, because the information no longer exists or is impractical to retrieve), we will explain the reasons why.

Checking/Savings 1-800-734-3883
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